IT Supplier Manager

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Whom we are looking for

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IT Supplier Manager

Place of work: Sopot

The SES department in the “Infrastructure & Operations Global” business unit with its Provider & Service Management, Service Fulfillment and Service Transition units facilitates ERGO’s national and international business capability and further development. It tailors IT services, methods and processes to the needs of the business or specialist areas and to market-compliant standards. It also optimises the operating models through a consistent sourcing strategy and controls the provider services provided externally vis-à-vis the business.

Job description:

  • implementation of global sourcing projects according to strategic guidelines, business requirements and guidelines,
  • management of contractual relationships with suppliers and compliance with contractually agreed services and quality agreements (SLAs) over the entire sourcing lifecycle,
  • continuous development of supplier services and service contracts based on innovations, requirements and market changes,
  • identification, benchmarking, evaluation and evaluation of existing and new suppliers,
  • drafting, negotiation and ongoing maintenance of supplier service contracts,
  • integrate supplier services into existing business processes and develop and enforce guidelines to govern cooperation between suppliers,
  • mitigation of risks, dispute solving as well as escalations with suppliers and moderation of committees with suppliers,
  • information and reporting on supplier services,
  • categorization of suppliers and contracts and maintenance of the Supplier Contract Management Information System (SCMIS),
  • management of supplier budgets and costs and adherence to sourcing business cases,
  • consultation and support of projects with supplier participation.

As a candidate you have:

  • academic graduation or comparable professional training, ideally in IT and/or management,
  • long-term experience in sourcing IT services, including contractual framework conditions of the insurance industry,
  • convincing attitude, ability to integrate and to cooperate even in an international environment, persistence and diplomatic skill,
  • strong strategic thinking, analytical and conceptual skills,
  • extensive knowledge of the IT technologies and infrastructures used on the market,
  • strong experience in analysis and design of IT services and IT operations processes according to ITIL, COBIT or other frameworks,
  • swift grasp, efficient planning and work coordination, stress-resistance and a high focus on results,
  • strong comunicative skills,
  • strong competence in negotiating in German and English,
  • willingness to travel in the European and global area,
  • good communication skills in written and spoken English.

What we offer?

We respect your time. We work on a task-oriented basis, offering flexible working hours.

It is also very important for us. We provide participation in conferences, trainings, certifications, as well as the opportunity to give lectures for industry communities and students of technical universities. We have a technology blog where you can publish your own expert content.

We love it. We have 9 sports sections, among others: (football, sailing, skiing, cycling, go-karts, cross-country skiing, table tennis, basketball). We will fund the Multisport card for you and your loved ones.

It is important to us. During holidays we organize free workshops for employees’ children.

We are a harmonious posse of friends. We like each other, so we spend time together at work and after hours. We attend integration, sports and family events. Together we eat meals in the company canteen and play table soccer or FIFA matches in our chillrooms.

If you would like to join to Atena, we will provide you with a relocation package as well as additional assistance on site. Our care also include an individual medical package and discounts on insurance.

  • Atena Usługi Informatyczne
    i Finansowe S.A.

    ul. Rzemieślnicza 33
    81-855 Sopot
    tel.: + 48 58 768 07 00
    Atena © 2020